Posts filed under "Email"
Please check out the different mailbox options below.
IMAP/POP Accounts are $2/month per mailbox include:
- 10GB of dedicated storage per mailbox
- Built-in calendar, contacts, tasks
- Personal and group-wide contact lists
- 50GB maximum attachment size
- Domain and mailbox level spam controls
- SSL encryption
Exchange account are $10/month per mailbox and include:
- Exchange ActiveSync (best integration iPhone, Android, Windows phone)
- Constant sync between desktop/mobile devices (push)
- Free copy of Outlook (Windows/Mac)
- Shared and public folders
- Automatic configuration of devices
We can setup aliases (forwarding accounts) as well. There is no charge for aliases that point to an actual mailbox at your domain (ex: firstname.lastname@example.org); however, there is a $2/month charge for aliases that point to an external domain (ex: email@example.com).
If you would like to use the SiteOrganic Email option, please send over a list of mailboxes and aliases to our Care Team to get started.
To setup your email account with a mail client (ie: Outlook, Mac Mail, etc) or phone, you can find instructions here: https://help.emailsrvr.com (for both automatic and manual setup). Once you put in the account info, it will generate documentation for the specific system being used. If you're setting up an iOS device, simply log into the tool from the device's web browser. The tool will detect the iOS device and give you the option to download the mailbox's profile directly into the device in just a few clicks.
For specific server and port info, you can check out the manual info here: http://care.siteorganic.com/email/. The port numbers will be included in the respective documentation.
We do recommend creating a NEW ACCOUNT in your mail client, and if available, use the Auto Setup option. This will allow you to enter your name, email address, and password, and the account will be automatically configured for you. If this does not work, then you can use the manual setup instructions provided in the document. Once the new account is created, you can drag/drop all necessary files from your old inbox to the new one, and then delete the old account.
Normally, SiteOrganic handles the DNS changes for you so you will just need to provide our team with the above information. However if you manage your domain DNS elsewhere, then be sure to add these records BEFORE your site goes live. This will ensure that no Email is lost during the transition.
NOTE: This information is subject to change at Google's discretion. The above information was taken from this article, and is current as of September 2012.
Please Note: This article applies only to clients who host their organization's Email with Edge Media.
The Edge Media mail hosting platform offers several flexible tools to help you manage and eliminate unwanted Email messages. These fall primarily into the following categories:
Before your Email arrives in your inbox, it passes through our Email "gateway" server. This server performs over 50 different tests on each message, seeking to determine whether it is legitimate. Examples of these tests include:
- Whether the Email comes from a legitimate domain
- Whether the Email passed through a server that is a known source of spam (i.e. blacklisted)
- Whether the Email passed through a country that has a high incidence of unwanted Email
- Whether the Email contains content that is known to be offensive
- Whether the Email contains a virus
If a message fails any of these tests, then it is assigned a "score". As the score increases, it becomes more likely that a message is spam. For instance, a score of 10 or lower is considered "low" probability of spam, 10-19 is "medium", and over 20 is "high". If messages are over 20, then they will be held and deleted by the mail gateway. All other messages will be passed on to your mailbox, with the relevant scoring information included in the message header information.
Mailbox Spam Filtering
You have the ability to manage and perform actions on messages when they arrive at your mailbox. These actions include:
- Mark the subject line of the message if it meets certain criteria
- Move the message to your "junk e-mail" folder
- Delete the message
To manage these filters, log in to your mailbox (usually http://webmail.yourdomain.com ) and choose Settings > My Spam Filtering. The default options will allow your mailbox to inherit its spam settings from the server. However, you can override these settings and set your own actions.
- Actions tab : use this to move, alter, or delete messages based on their spam probability (explained in the section above)
- Trusted Senders tab : Enter Email addresses here for people you trust. Any Email coming from them will skip spam filtering and will be delivered to your inbox. Please use this option carefully, as many spammers will impersonate other people when sending their messages.
In addition to spam filtering based on probability, you also have the ability to add filters (also known as "rules") to your mailbox settings. For instance, any message that includes "get rich quick!" in the subject might be suspect to you, and therefore you might want to move it to your junk folder.
You may add as many filters as you would like. For more information on the various options with content filters, please use the "Help" button in the upper right corner of your mailbox.
Article ID: 40, Visibility: Public, Status: Published, Created On: 12/7/2006, Modified: 7/31/2007, Last Reviewed: 7/21/2010
A user is receiving large amounts of undeliverable (or bounce-back) messages that appear to be coming from unknown senders. For example, an Email user on mycompany.com might receive a message like this:
Failed Recipient: firstname.lastname@example.org
Reason: Remote host said: 541 5.6.0 Your message was rejected by PATTERN FILTER
-- The header and top 20 lines of the message follows --
Received: from UnknownHost [126.96.36.199] by mail1.siteorganic.com with SMTP;
Tue, 24 Jul 2006 10:26:24 -0400
Received: from vosxsgsgp.com ([188.8.131.52]) by yjyhio.com; Tue, 31 Jul 2007 23:26:21 GMT
From: "webmaster" email@example.com
To: "zz87sakjd" firstname.lastname@example.org
Subject: excellent opportunity c1al92sz
Date: Tue, 24 Jul 2006 23:25:56 GMT
Note that the bold line above indicates that the original message was apparently sent email@example.com to the offending address. In fact, this message was likely not sent from anyone at mycompany.com, but rather from a completely separate third party posing as this address. This technique is called spoofing.
While there is no 100% effective way to prevent these types of undeliverable messages, you can look for patterns and then apply content filters or other protective measures to reduce the amount of unwanted mail.
Edge Media employs several techniques to help prevent this practice, including strict SMTP relay security, active firewall security, and adherence to SPF (sender policy framework) standards. However, when spoofed Emails do not pass through our network, it is not possible for us to stop this malicious activity between other servers (often in other countries outside the U.S.).
Please see this related article on best practices for filtering and spam protection:
FOR MORE INFORMATION
Please see the following links:
Article ID: 48, Visibility: Public, Status: Published, Created On: 7/31/2007, Modified: 10/4/2008, Last Reviewed: 7/21/2010