The current version of the file uploader tool no longer requires use of the Java applet; however, our latest update does not function properly in older IE versions, such as 8 and 9. If you are using Internet Explorer, please make sure you are running an updated version (the current one or the one prior). If you are not sure what version is on your computer, you can upgrade to the latest version here: http://windows.microsoft.com/en-us/internet-explorer/download-ie. Please also make sure that the compatibility mode is turned off.. 

Alternatively, you are welcome to use Firefox, Chrome, or Safari and the upload process should work in any of those browsers.

If you are still having difficulty uploading your file(s), the issue could be caused by the file name. Click here for more info. 

When creating files for the File Manager (or linking to pages), pay careful attention to the file name. An improper file name can cause many types of errors or prevent the file from uploading to your site. 

Remember that file names should not have any special characters or spaces (ie: parenthesis, spaces, commas, etc.). The only characters that may be used is the underscore *_* or dash “-”

Proper File Name Examples:

“church_picnic_267.jpg” or "meeting-notes-john.doc"

Improper File Name Examples:

“Our Church’s Picnic – photo 1.2.jpg” or "The Meeting Notes + John's Message.doc"

In general, please avoid using the following when naming your files (images, documents, videos, etc):

• spaces
• apostrophes
• periods (there should only be one period, before the final 3-letter extension, e.g. ".doc" or ".jpg")
• special characters such as #, %, +, &, |
• filenames longer than 30 characters

When you are uploading a file sometimes you might see the following error:

Microsoft OLE DB Provider for SQL Server error '80040e57'

String or binary data would be truncated.

 

/uploads/upload.asp

 

This error occurs when you try and upload a file with a name longer than 100 characters.  Please shorten your filename and retry your upload.

1.  In the SiteOrganic Administration Console, go to Files & Media > File Manager. 

2.  Select the target folder (where do you want the file to go) on the left side of the screen.

3. Click the "Choose Files" button at the bottom left of the screen.  

4. Browse to the file you would like to upload.

5. Select the file and click open or double click the file.

6. Click the upload now button. 

To rename a folder you must first click on it.  Once the page reloads and the folder is selected or highlighted; click on it a second time.  The folder name will appear in an edit window, go ahead and make your changes. Once you have made your changes, either hit the enter button on the keyboard or click somewhere else on the page.  This will cause the page to refresh and the folder to be renamed.  You should then see a message at the top of the screen detailing the outcome.