If you are using the Rackspace email hosting option available with SiteOrganic, you can view your mail anytime online here: http://webmail.siteorganic.com. Please contact our Care Team is you are unsure of your login credentials.

To setup your email account with a mail client (ie: Outlook, Mac Mail, etc) or phone, you can find instructions here: https://help.emailsrvr.com (for both automatic and manual setup). Once you put in the account info, it will generate documentation for the specific system being used. If you're setting up an iOS device, simply log into the tool from the device's web browser. The tool will detect the iOS device and give you the option to download the mailbox's profile directly into the device in just a few clicks.

For specific server and port info, you can check out the manual info here: http://care.siteorganic.com/email/. The port numbers will be included in the respective documentation.

We do recommend creating a NEW ACCOUNT in your mail client, and if available, use the Auto Setup option. This will allow you to enter your name, email address, and password, and the account will be automatically configured for you. If this does not work, then you can use the manual setup instructions provided in the document. Once the new account is created, you can drag/drop all necessary files from your old inbox to the new one, and then delete the old account.