Care FAQs Articles
04-06-12
I'm getting a HTTP 500 Error
To aid us in troubleshooting problems other than the generic HTTP 500 Server error, please make the following changes in internet explorer:
Tools Menu -> Internet Options -> Advanced Tab
Scroll about one third down the list and uncheck "Show friendly HTTP errors."
If you are able to reproduce your problem again, you should get a more thorough error message than just "HTTP 500". Please send us the full text of your error.