If you have a user who reports that their card was declined, please make sure they have entered the following correctly:

• Their First and Last name in their profile match their credit card
• Their Address in their profile matches their credit card billing address
• Verify the zip code in their profile matches their credit card billing address
• They have entered the CVV code correctly - The CVV code is a 3 or 4 digit code printed on the back of the card but is not embossed with the rest of the card numbers.  This CVV code ensures the card if physically present with the person making the purchase
• They have selected the correct expiration date listed on the credit card