Media Display Issue Status
We are currently experiencing an issue with media categories, which is effecting the media program display. All of your media is still in place however the category selections for some of the media is no longer in place.
We do have a temporary fix that our team can implement for you which will display your media by date, so please let our Care Team know if you would this added as an interim solution.
Thank you for your patience!
Status As Of 11/20/15 7:00AM EST
Our technical team continues to work to restore the remaining category data.
Status As Of 11/19/15 10:00AM EST
Our technical team continues to work to restore the remaining category data.
Status As Of 11/18/15 10:00AM EST
Our technical team continues to work to restore the remaining category data.
Status As Of 11/12/15 5:33AM EST
Well, it seems we still have more category data to restore and our technical team is continuing to restore data. We apologize for the length of time this is taking and for the inconvenience this is causing.
Status As Of 11/11/15 5:20PM EST
Our technical team has been able to restore the remaining category data. If you are still experiencing and issue with your media and categories please let or Care Team know. Thank you for your patience and prayers during this time.
Status As Of 11/11/15 8:08AM EST
Our technical team continues to work to restore the remaining category data.
Status As Of 11/10/15 7:30AM EST
Our technical team continues to trouble shoot this issue and has been able to restore some category information. They are continuing to work to restore the remaining category data.