System Status
Status As Of 3/28/14 10:00AM EDT
We are very excited to report that we have identified the issues causing delays in our admin console surrounding the page editor and file manager areas. We have put in place an interim solution to the issue and will be implementing the final solution early next week. You should now see normal access to page editor and file manager.
Thank you for your patience and prayers while our technical and development teams have worked to resolve these issues.
Status As Of 3/18/14 11:35PM EDT
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 3/10/14 1:50PM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 3/6/14 3:18PM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 3/3/14 5:38PM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 2/26/14 3:21 PM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions. We apologize for the length of time it is taking to resolve these issues. The randomness of the errors is presenting challenges for us but our team is confident we will chase down and squash these bugs.
Status As Of 2/24/14 8:01 AM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 2/20/14 5:20 AM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 2/18/14 2:24 PM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 2/17/14 11:38 AM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status As Of 2/13/14 7:35 PM EST
Our technical and development teams continue to trouble shoot these issues but do not yet have any resolutions.
Status as of 2/11/14 4:15 pM EST
We are pleased to announce that editing pages is now putting the correct line spacing in IE 11.
Status as of 2/10/14 3:00 pM EST
We are pleased to announce that editing pages and uploading files is now working in IE11 with the compatibility mode turned off. You can check this by selecting the toggle/gear icon at the top right of your browser and click "compatibility view settings". Make sure that "www.siteorganicadmin.com" is not listed.We are aware of significant delays occurring in the admin console, specifically surrounding the page editor and file manager areas. Additional issues include font and spacing problems in the page editor and processing graphics/deleting files in the file manager.
Our development team is hard at work troubleshooting these issues. Identifying and correcting the root cause of these issues has been a challenge thus far, due to the fact that not all customers are experiencing these problems. Rest assured that these are high priority for our team, and we are working continuously to resolve each of them as quickly as possible.
Please check back for status updates on our progress and hopefully an impending resolution.