News

As of 4:30pm access to the Administration Console has been restored. We apologize for any inconvenience this may have caused. As of 4:05pm Wednesday 2/15 we are experiencing an issue with the SiteOrganic Admin Console. All sites are responding normally. Only thing affected is the administration console.

Wednesday, February 15, 2012 4:16 PM

4:40pm Eastern Our team has tested and deployed an additional fix based on new data we uncovered this afternoon. All sites are up and running and we continue to monitor our systems closely. ================== 2:20pm Eastern We apologize for the inconvenience. We proactively took all sites offline temporarily today, because we have continued to see evidence of layout and data-related issues on our systems. We are trying to be as conservative and methodical as possible, while also balancing the ...

Thursday, December 01, 2011 12:23 PM

6:55pm Eastern Thank you for your patience. We have resolved all known display issues across all client Websites. Background: our system experienced a major onslaught of blog comment spam, which caused a data integrity issue in our layout engine. We resolved this issue without the loss of any data or uptime on sites, and all systems are now performing normally. Please note that we take security and stability of your Website very seriously, and over the next 48 hours we will be conducting a fu...

Wednesday, November 30, 2011 4:33 PM

Our training team conducts a FREE training session covering some of the basic skills required to administer SiteOrganic. We use a live web-conferencing system, so you'll be attending our virtual training along with other clients. For a summary of what we will cover and to sign up click here.

Monday, November 07, 2011 8:00 AM

Just a reminder that Daylight Savings time ends this weekend. History of DST: http://www.usno.navy.mil/USNO/astronomical-applications/astronomical-information-center/daylight-time For Microsoft Windows Users: http://support.microsoft.com/gp/cp_dst For Apple/Mac Users: http://support.apple.com/kb/ht2019?viewlocale=en_us

Wednesday, November 02, 2011 2:30 PM

Our training team conducts a FREE training session covering all the basic skills required to get started with SiteOrganic. We use a live web-conferencing system, so you'll be attending our virtual training along with other clients. For a summary of what we will cover and to sign up click here.

Tuesday, November 01, 2011 4:16 PM

WHAT: Emergency upgrade to firewall for SiteOrganic Admin Console WHEN: Wednesday, September 14, 2011 10:00am to 11:59am EDT WHAT WE ARE DOING AND WHY : A firewall that services our main SiteOrganic Admin console systems has been showing signs of failure, so we will be upgrading to a newer piece of equipment today. The firewall is a critical piece of network equipment that protects you and the SiteOrganic system from a variety of threats. IMPORTANT NOTES: This maintenance will have n...

Wednesday, September 14, 2011 9:09 AM

Earlier today our network center experienced intermittent problems, which led to problems with the siteorganic.com and siteorganicadmin.com domains. Customers were not able to access our public Website, nor the Admin Console editing tools. Individual customer sites were not affected. Our networking team has isolated and fixed the problem, and we are conducting a full review to identify the root cause of the equipment failure. We apologize for any inconvenience that was caused by this problem...

Saturday, September 03, 2011 2:45 PM

is now available and addresses a number of issues you may be experiencing using the SiteOrgainc Admin Console. Click here to get Firefox 6.

Tuesday, August 16, 2011 3:03 PM

Are you experiencing issues with using the SiteOrganic admin console in Firefox 5.0? Click on this link for our Knowledge Base article addressing this. Firefox 5.0 issues

Monday, July 11, 2011 9:13 AM